Privacy policy

Effective Date: April 6, 2026 Company: STACKS 9S WHOLESALE LLC Website: gartenzentrum.com Contact: support@gartenzentrum.com | +1 (270) 265-4595 Address: 3000 Atkinson Ave, Paducah, KY 42003

1. Introduction

At Gartenzentrum ("we," "us," or "our"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gartenzentrum.com and make purchases from us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We collect information you provide directly to us, including:

Personal Identifiers: Full name, email address, phone number, billing and shipping address
Payment Information: Processed securely via Shopify Payments (we do not store full card numbers)
Order Information: Products purchased, order history, transaction records
Communications: Messages you send us via email or contact forms
Device & Usage Data: IP address, browser type, operating system, pages visited, time spent on site, referring URLs
Cookies & Tracking Data: See Section 6 below

3. How We Use Your Information

We use your information to:

Process and fulfill your orders
Send order confirmations, shipping updates, and customer service communications
Improve our website, products, and services
Detect and prevent fraud or unauthorized transactions
Comply with legal obligations
Serve personalized advertisements via Google Ads and measure ad performance
Analyze website traffic and user behavior via Google Analytics

Legal Basis (for reference): Processing is based on contract performance, legitimate business interests, legal compliance, and where applicable, your consent.

We do not sell your personal information. We may share your data with:

Shopify Inc. – our e-commerce platform provider
Shopify Payments / Stripe – for secure payment processing
Google LLC – for advertising (Google Ads) and analytics (Google Analytics)
Shipping Carriers – UPS, USPS, FedEx, or similar, to fulfill deliveries
Legal Authorities – when required by law, court order, or to protect our rights

All third-party service providers are contractually obligated to protect your data.

5. Google Ads & Remarketing

We use Google Ads, including remarketing features, to show you relevant advertisements on Google and partner websites after you visit gartenzentrum.com.

Google uses cookies to serve ads based on your prior visits
You may opt out of personalized advertising at Google Ad Settings
You may also opt out via Network Advertising Initiative

We do not use Google Ads to collect sensitive personal information.

6. Cookies & Tracking Technologies

We use the following types of cookies:

Cookie Type	Purpose
Essential	Required for the website to function (cart, checkout, session)
Analytics	Google Analytics – understand how visitors use our site
Advertising	Google Ads – measure conversions and serve relevant ads
Preferences	Remember your settings and preferences

You can control cookies through your browser settings or by using opt-out tools provided by Google. Note that disabling certain cookies may affect website functionality.

7. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
Right to Delete: Request deletion of your personal information, subject to certain exceptions
Right to Opt-Out: We do not sell personal information. However, we do share data with advertising partners (Google Ads). You may opt out of this sharing
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise your rights, contact us at: 📧 support@gartenzentrum.com 📞 +1 (270) 265-4595

We will respond to verified requests within 45 days.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for 7 years for tax and legal compliance.

9. Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing via Shopify Payments, and access controls. However, no method of transmission over the internet is 100% secure.

10. Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Effective Date" at the top of this page. Continued use of our website constitutes acceptance of the updated policy.